Frequently Asked Questions

What is your cancellation policy?

If cancel less than 48 hours 1 day of rental will be charged…if cancel less than 24 hours full charge for entire rental .

What is the minimum and maximum age required to rent a vehicle?

The minimum rental age is 21 years old. There is no maximum age as long as the renter holds a valid driver’s license and meets insurance requirements.

Is there a required interval between bookings?

Yes — there must be a 12-hour interval between bookings.

Do you offer any discounts or promotions?

Yes:

10% off your first day of a 7 day or more rental.

5% off for rentals of 14 days (2 weeks)

10% off for rentals of 30 days

What is the shortest and longest rental duration allowed?

Shortest rental: 7 Days. Only the Mercedes-Benz ML400 2015 is available under 7 days.

Longest rental: As long as needed — however, rentals over 30 days require a contract renewal
Longest rental for the Mercedes-Benz ML400 2015: 7 Days Maximum and 3 Days Minimum.

How are sales tax, coupons, and additional fees applied?

All applicable taxes, fees, and discounts are applied at checkout.
Coupons must be applied before completing your reservation.

How many miles are included with the rental?

Rentals under 7 days: 200 miles per day

Rentals 7 days or longer: Unlimited miles

GIG workers renting 30+ days: Unlimited miles included

What are your standard business hours?

We are open 9:00 AM – 7:00 PM.

What delivery locations do you offer, and what are the fees?

Delivery fees are based on location and approval:

BWI Airport: $97.50 each way

Within 10-mile radius: $55 each way

Over 10 miles: $77 each way

GIG workers (30+ day rental, within 20 miles): $40 each way

Pick-up/drop-off times are case by case and must be approved prior to booking.

What are the allowed pick-up and return times?

Pick-up and return times are handled on a case-by-case basis, with prior approval.

Is there a specific schedule for custom deliveries?

Custom deliveries must be scheduled individually and approved in advance.

Do you allow pick-ups and returns outside business hours?

Yes — on a case-by-case basis, with prior approval.

Are there any important extra details renters should know?

Yes:

Renters are responsible for towing fees due to breakdowns caused during the rental or improper vehicle return.

NO credit checks required.

Unlimited miles for GIG workers renting 30+ days.

EZPass included — tolls billed later.

Car charger and car seat available upon request.

Dash camera installed for renter protection.

Vehicle will be provided with a full tank of gas.

Refueling fee: $20 + cost of fuel

Late return fee: $25 for every 30 minutes after the 30-minute grace period

Retrieval fee: $100
If renting 30 days or more, there is no refueling fee. Your initial full tank is FREE.

Do you offer additional equipment or services?

Yes

— Car chargers, car seats, and dash cameras (included for guest protection). (These are noted in Extra Details above.)

— Car seat available upon request

What are the charges for exceeding the included mileage?

Overage miles are charged at $0.97 per mile only for Mercedes-Benz ML400.

What is the cost for an additional driver?

The additional driver fee is $25 per day.

What are the penalties or fees for smoking in the vehicle?

A $250 fee will be charged for any signs of smoking in the vehicle.

Are there any fees associated with EZ Pass or toll usage?

Yes — any tolls or tickets will be billed 30–60 days later once received.
Renters are responsible for all tolls, tickets, and violations during their rental.

Is there a security deposit?

Security deposit: $100 Security deposit for rentals less than 30 days. No security deposit for 30+ day rentals. Proof of income is required instead of security deposit.

Is there a cleaning fee? Under what conditions is it charged?

Cleaning Fees:

No animals allowed — violation results in a $250 fee

Severe mess or excessive dirt may also result in additional cleaning charges.

Have a question for us?

Contact Us

Why Choose Us!

Built for Gig Drivers – We understand that your car is your livelihood. Our service is designed around the needs of drivers for Uber, Lyft, DoorDash, Amazon Flex, and more.

No Long-Term Contracts – Rent by the week or month. Stay flexible.

Simple, Fast Booking – Online application with same-day approval. Get a car and hit the road quickly.

All-Inclusive – Insurance, maintenance, and unlimited miles included. You drive. We handle the rest.

Supportive Team – Friendly, real people — available to help you when you need it.

For Whom Is This Ideal

Drivers who don’t own a car but want immediate income opportunities

Rideshare or delivery drivers needing flexibility — weekly or monthly rentals

People who want to avoid maintenance, insurance paperwork, and long-term commitments

Anyone wanting to test the gig-economy lifestyle without buying a car

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